Terms of Service

Last updated: March 2026

Welcome to TrustHub. By creating an account or using any part of the TrustHub platform at trusthub.id ("the Platform"), you agree to these Terms of Service ("Terms"). Please read them carefully. If you do not agree, do not use TrustHub.

1. Who Can Use TrustHub

TrustHub is currently available to individuals who:

• Are 18 years of age or older
• Hold a valid United States government-issued ID (such as a US passport, driver's license, or state ID)
• Can complete our identity verification process through our third-party provider, Didit
• Are not prohibited from using the Platform under applicable law

We reserve the right to expand or restrict eligibility at any time with reasonable notice.

2. Account Registration and Verification

To access most features of TrustHub, you must create an account and complete identity verification. You agree to:

• Provide accurate, truthful information during registration and verification
• Keep your account credentials secure and not share them with others
• Notify us immediately of any unauthorized access to your account
• Maintain only one account per person

Identity verification is performed by Didit (didit.me). By initiating verification, you also agree to Didit's terms and privacy policy. TrustHub does not store copies of your identity documents.

3. Acceptable Use

You agree to use TrustHub only for lawful purposes and in a way that does not infringe on the rights of others. You must not:

• Post false, misleading, or fraudulent content
• Harass, threaten, or abuse other members
• Attempt to circumvent or misrepresent the identity verification process
• Use the Platform for spam, phishing, or unsolicited commercial communications
• List or advertise illegal goods or services
• Scrape, crawl, or programmatically access the Platform without written permission
• Attempt to access other users' accounts or data
• Use TrustHub in any way that violates applicable US federal or state law

4. Content You Post

You retain ownership of content you post on TrustHub. By posting, you grant TrustHub a non-exclusive, royalty-free licence to display, distribute, and use that content to operate the Platform. You are solely responsible for the accuracy and legality of your content.

We reserve the right to remove any content that violates these Terms or that we determine, in our sole discretion, is harmful to the Platform or its community.

5. Marketplace and Jobs (Coming Soon)

TrustHub's marketplace and jobs board features are under development. When available, additional terms specific to buying, selling, and hiring will apply. TrustHub acts as a connector between parties and is not a party to any transaction. We do not process payments, hold funds, or guarantee the outcome of any agreement reached between members.

6. Suspension and Termination

We may suspend or terminate your account at any time if we believe you have violated these Terms, engaged in fraudulent activity, or pose a risk to the community. You may delete your account at any time by contacting us. Certain data may be retained as required by law or for legitimate business purposes.

7. Disclaimers

TrustHub is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Platform will be uninterrupted, error-free, or free of harmful components. Identity verification reduces — but does not eliminate — the risk of fraud or misrepresentation. You use TrustHub at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, TrustHub and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Platform, even if advised of the possibility of such damages. Our total liability for any claim shall not exceed the greater of $100 or the amount you paid us in the past 12 months.

9. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

10. Changes to These Terms

We may update these Terms from time to time. We will notify registered users of material changes by email or through the Platform. Your continued use after changes take effect constitutes acceptance of the revised Terms.

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